Bridging the Gap: How Targeted Interventions Improved Mental Health Outcomes for Medicaid Members

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Bridging the Gap: How Targeted Interventions Improved Mental Health Outcomes for Medicaid Members

For over 75 years, May has been recognized as Mental Health Awareness Month, an annual observance dedicated to highlighting the importance of mental well-being, educating the public, reducing stigma, encouraging early intervention, and supporting those affected by mental health conditions. 

While these efforts have helped normalize the conversation, many still find it difficult to speak up or seek help. The need, however, is undeniable: 

  • 1 in 5 U.S. adults experience mental illness each year. 
  • 1 in 20 live with a serious mental illness. 
  • 1 in 6 youths have a mental health condition, yet only half receive treatment. 
  • Half of all lifetime cases of mental illness begin by age 14, and three-quarters by age 24. 
  • In 2023, 1 in 5 high school students seriously considered suicide. 

These statistics underscore the urgent need for systems of care that not only raise awareness but also ensure access to timely, effective support. 

Outcomes®, a health-tech portfolio company, has spent over 45 years at the forefront of integrated pharmacy workflow and patient engagement solutions. Through strong partnerships with payers, providers, pharmaceutical companies, and pharmacies, whether community-based or national chains, Outcomes connects stakeholders across a nationwide healthcare network to optimize medication management and improve overall health outcomes. 

For payers, Outcomes’ solutions are specifically designed to improve HEDIS and Star measures, enhance medication adherence, reduce total cost of care, and deliver better member experiences. 

One recent initiative with a Medicaid organization focused on supporting members with behavioral health conditions such as depression, schizophrenia, and bipolar disorder. By leveraging a longitudinal patient engagement model and Outcomes' expansive pharmacy network, the program delivered targeted interventions throughout the year, driving meaningful improvements in medication adherence and, ultimately, quality of life. 

To learn more about this example, click here to view a Medicaid Health Plan Case Study

As Mental Health Awareness Month reminds us, talking about mental health is important, but so is acting. By bridging clinical expertise with scalable community reach, Outcomes is helping make mental health support more accessible, effective, and continuous for those who need it most. 

 

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